Privacy Policy for PENS X NEEDLES LLC
Last Updated: May 10, 2025
PENS X NEEDLES LLC (“we,” “us,” or “our”), located at 455 S 4th St #2, Coos Bay, OR 97420, operates pensxneedles.com (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under federal law and, when effective, the Oregon Consumer Privacy Act.
1. Information We Collect
Project Proposal & Booking Forms
When you submit a project proposal or booking request, we collect:
Contact Details: Name, email address, phone number
Tattoo Preferences: Style, body placement, skin type, brief and detailed description, inspiration links (Instagram, Pinterest, websites)
Appointment Information: Desired start date or month, scheduling constraints, best days of the week
Affirmations: Age confirmation (18+), acknowledgment of deposit and studio policy
Health-Related Data: Any medical or skin‑condition notes you choose to share
Newsletter Sign‑Up
Email Address for promotional and informational newsletters
Automatic Data Collection
Analytics & Tracking: We use Google Analytics and Meta (Facebook) Pixel to understand Site usage, diagnose issues, and improve our offerings.
2. How We Use Your Information
To Provide Services: Review your project proposal, prepare quotes, schedule appointments, and follow up with you.
To Communicate: Send confirmations, appointment reminders, and responses to your inquiries.
To Send Newsletters & Promotions: Deliver opt‑in marketing about events, specials, and studio updates.
To Improve Our Site & Services: Analyze usage patterns, troubleshoot technical issues, and enhance the user experience.
To Comply with Legal Obligations: Verify age (18+), maintain required records, and respond to lawful requests.
3. Disclosure of Your Information
We do not sell or rent your personal data. We may share your information with:
Service Providers: Payment processors, email marketing platforms, analytics providers, and any third parties necessary to facilitate our services.
Legal Authorities: When required by law, court order, or to protect our rights or safety.
4. Cookies & Tracking Technologies
We use cookies, pixel tags, and similar technologies to:
Track Site usage (Google Analytics, Meta Pixel)
Remember your preferences (language, form data)
Deliver targeted marketing (only if you have opted in)
You can manage cookies via your browser settings or by visiting our Cookie Preferences link on the Site.
5. Data Retention
Form Submissions & Booking Records: Retained for at least 5 years; indefinitely for recurring clients.
Newsletter Addresses: Maintained until you unsubscribe.
Analytics Data: Stored according to each provider’s retention policy.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
Access Controls & Password Management: Regularly updated credentials and limited access.
Secure Storage: Physical records locked in studio; digital records secured on encrypted servers.
Staff Training: Ensuring all team members understand data‑handling best practices.
7. Children’s Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal data from minors. If you are under 18, please obtain parental consent before submitting any information.
8. Your Privacy Rights
Federal Rights
Access & Correction: You may request a copy of the personal data we hold about you and ask us to correct inaccuracies.
Opt-Out of Marketing: You can unsubscribe from our newsletters at any time via the link in our emails.
Oregon Consumer Privacy Act (Effective Jan 1, 2026)
When OCPA takes effect, Oregon residents will have:
Right to Know: Request the categories and specific pieces of personal data we collect.
Right to Delete: Ask us to delete your personal data, subject to certain exceptions.
Right to Opt-Out of Sale: Though we do not sell personal data, you may still submit a “Do Not Sell” request.
Right to Data Portability: Request a copy of your data in a portable format.
To exercise any of these rights now or in the future, please contact us (see Section 10).
9. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices, legal requirements, or Site features. When we do, we will revise the “Last Updated” date. Your continued use of the Site after changes become effective constitutes acceptance of the revised Policy.
10. Contact Us
For questions, requests, or to exercise your rights, please contact:
PENS X NEEDLES LLC
455 S 4th St #2
Coos Bay, OR 97420